From: CHRIS CANNON
Sent: Wednesday, December 20, 2017 12:39 AM
To: David Wiviott
Subject: Re: Your move to Milan with Rainier Overseas Movers

Hello David,

Greetings from Milan and Happy Holidays to you!  Our goods were delivered to our residence last week, and so far everything seems to be OK.  Great experience working with you as well as the help from the Bliss company here on this end.

Best wishes for a prosperous New Year and thank you very much for your help in our move!

From: Geoffrey Heathcock
Sent: Friday, December 08, 2017 11:14 AM
To: Pete Helgeson
Subject: Heathcock arrival in New Zealand

Pete,

Just an short update on our status.

– You did a great job getting our container safely to New Zealand.  All of our worries on our shipment were eased.
– The container was held up in Auckland for about 17 days while they conducted custom and fumigation processes.
– The Moving Company delivered us our household goods to our home on November 16 – so we have been extremely busy unpacking and setting up our home here in New Zealand.

To date, not one dish or plate or breakable item has been damaged.  We have incurred some damage to some pieces of our furniture.

We are taking this furniture damage up with our insurance carrier State Farm.  Considering the miles our household possessions traveled in one container,  we are very relieved that everything went so well and we want to thank you and Rainier Overseas Movers for doing such a great job.

Pete, we personally want to thank you for being a great agent to work with and for calming our fears with the many phone calls we made to you for this huge transition in our lives.  We know we are going to love living in New Zealand.  It is a beautiful country and we have a lot of family here.

We want to wish you a very Merry Christmas and the happiest New Year to come.

Thanks again for doing such a great job moving our household from Kansas City to Cambridge New Zealand.

Geoff and Sheryl Heathcock

From: France, John-Paul
Sent: Tuesday, November 21, 2017 10:06 AM
To: Rebecca Valentine
Cc: Delene France
Subject: Re: Shipment of effects ex Rogers, Arkansas to the UK

Hi Rebecca,

Thank you so much. Firstly. I would like to formally write a letter of recommendation to your company of the highest regard. You’re removal team were the most courteous, professional, hardworking and careful team I have every met. I am delighted that Britannia recommended you and for god reason. You should be very proud of the level of skill and hard work your team put in. A MASSIVE THANK YOU FROM US !!!

Best Regards,

John-Paul

Business & IT Transformation
Dell Technologies Select

From: Jennifer West
Sent: Tuesday, November 7, 2017 7:41 AM
To: David Wiviott
Subject: Re: Your move to Germany with Rainier Overseas

Hi Dave, apologies for the delayed response – it has been a whirlwind getting settled and starting work again. The move went well and everything arrived in good shape. Thank you for your help!
Jennifer

From: Linda Neusen
Sent: Thursday, October 26, 2017 5:17 AM
To: Mark Lawson; Eric Ihland
Cc: Ido Regev
Subject: Re: Delivery in Israel

Hi Mark (and Eric),

We were going to drop you a note yesterday, but time got away.

Everything went great!  Our meeting in Haifa last week with the Sonigo rep there was quick and easy, and the arrangements this week for our delivery were also easy.  They had told us one-two weeks, so we were pleasantly surprised that it was only one week!  The very friendly and professional team of three cracked open the seal on the crate in our presence, and brought everything into the house and put things where we asked.  They did it all in under 45 minutes – which was amazing considering we were their last of four stops on a very long day for them.  They were great.

The crate arrived totally unscathed, and everything inside was in great shape, which is a tribute to Eric’s team in Madison, who were also good to work with.  I haven’t fired up the sewing machines yet, but they were shipped in their original boxes/packaging so I can’t imagine anything will be wrong.

Ido has been really impressed by the whole process – apparently such professional, prompt, well-communicated service has not necessarily been the Israeli “norm” over the course of his 50-some years here.  He was waiting for one last additional bill, one hurdle, one delay… and there were none.  So you have totally won his admiration, I must say.

I am so appreciative of your prompt communication style, and the amazing comprehensive booklet about moving to Israel (also in Hebrew, if we would have wanted it!!?!) that you developed and provided.  Half the stress of moving is wondering if you have thought of everything, and what’s going to happen next, and your very informative booklet was wonderful in allaying many jitters.

So, thank you thank you thank you!  And look for us to hire you again in a couple years when Ido can retire and we hope to move stateside.

Cheers,
Linda Neusen

From: David Carson
Sent: Thursday, September 28, 2017 6:08 PM
To: David Wiviott
Cc: Marshall Aikman; marshallaikman; INBOUND Tong-In Relocation
Subject: Re: Your move to Yongsan, S. Korea with Rainier Overseas Movers

David
I am extremely pleased with how my shipment from Colorado To Korea turned out.  The guys from Denver (Amazing Moves) packed my HHG and car back in early August and did an exceptional job. Samuel Evarts of Tong-In tracked my shipment, stayed in constant contact with me and kept all my paperwork in order. I received my car and HHG yesterday (28 Sept).  I had no damage at all to my car, not even a rub mark.  The car arrived in great condition as did my HHG.  The Tong-In crew unpacked our HHG and were very professional. They covered all the hardwood floors and were careful not to scratch or damage anything.

If I had to do this all over again I would still pick Rainier, Amazing Moves and Tong-In.  My only regret is not shipping sooner.  The three companies involved were all outstanding and I would recommend them to anyone who is moving overseas.

Respectfully,
David Carson

From: R.Conner
Sent: Wednesday, August 16, 2017 4:13 PM
To: Cesar Castro
Subject: Move to Costa Rica – Rainier Overseas Movers, Inc.

Hola Cesar
Our shipment has been delivered! Nothing was broken and everything we packed arrived! The moving team here in Costa Rica was great. The process took a little longer than I expected, but went very smoothly. Thank you for all of your help and reassurance! I appreciate everything you have done for us!
Thank you!
Rebecca Conner

From: S_hardie
Sent: Monday, September 18, 2017 1:11 PM
To: ‘Debra Ruf-Carson’
Cc: David Wiviott
Subject: RE: Quote: Fitchburg MA & Lowell MA to Australia with Rainier OS

Hi Debra/Dave,
We have arrived safely here in Sydney to a very mild Spring day after excellent flights all the way.
We wanted to thank you and your team for the fantastic job that was done at our home in Fitchburg. Angel was superb in his execution of the job and he, Alex and the team worked incredibly hard to make everything happen for us to meet the difficult timeframe we had.
We were able to meet the closing/walk-thru of the home right on time, but only with the extraordinary efforts from Angel and team.

We will now relax and settle in to our new home and look forward to our furniture arriving over the next 2-3 months. (Dave, please advise our next step(s) in the documentation at your convenience).

Thank you again for everything done so far and we are very glad to have partnered with your company to handle our move.

Best regards,
Steve

From: Ronny Maor
Sent: Monday, September 11, 2017 2:46 AM
To: Mark Lawson
Subject: Re: New York to Israel Move

Hi Mark,
Yes, our stuff has safely arrived .
We were very happy with the service at every point of the way, including the companies in Rochester and Israel. Everyone was very nice and professional.
I don’t anticipate any more traveling in the near future, but I would not hesitate to use your services and would absolutely recommend it to others.
Thank you so much for all of your help.
Ronny and family

From: eugenia katsara
Sent: Wednesday, September 6, 2017 12:30 PM
To: David Wiviott
Subject: Re: Your move to Germany with Rainier Overseas Movers

Hi David,
Thank you for your email. The container came two days after we arrived. We were so relieved everything worked out very well. No complains, well done everything. Thank you for everything and if we move back I’m happy contact you again.

All best,
Evgenia Katsara