From: Minnie Co
Sent: Wednesday, December 4, 2019 7:42 PM
To: David Wiviott
Subject: Re: Your move to the Philippines with Rainier Overseas

Hi Dave,

I am doing great and feel so happy to be with my family! Thank you for asking. I hope you had a great Thanksgiving holiday.

I gave Rainier Overseas Movers a great review as I am really pleased with your services as well as Goetz Movers. I just wished I was able to find a place of my own already so they could have helped me assemble my furniture before the 15 days was up.

This is what I wrote on my review:

“I moved from California to the Philippines and was unsure of the process of hiring overseas movers. After much research, Rainier Overseas Movers had great reviews and they were on point about providing excellent service. David Wiviott, International Relocation Mgr., helped me with the whole process by first sending me information as to what services Rainier provided. He was always available whenever I had questions. The packing team of 4 was very meticulous and strategic as each of my goods were wrapped and packed. My cargo was shipped as promised and arrived less than 2 months. The destination agent Jenny with Goetz Movers Philippines was very thorough and took care of the paperwork needed to get through customs. What an awesome team overall from the beginning to end. I highly recommend them. I can’t thank you enough for the efficiency and outstanding service and professionalism.”

Thank you so much again Dave! Happy Holidays to you and your family!!

From: Iain Walsh
Sent: Wednesday, December 4, 2019 3:24 AM
To: Don Arroyo; Frankie Hand
Subject: Shipment

Don/ Frankie

Our shipment arrived yesterday, the delivery team were fantastic and helped Kay unpack everything before taking away the packaging. We spent much of last night putting the artwork up in our home.

Kay and I just wanted to thank you both, the service we have received from you and your respective companies has been exceptional, great communication, always doing what you say, helping with queries, everything on time and great value for money…we couldn’t be happier.

Many thanks and have a Merry Christmas and a very Happy and Fruitful New Year.

Regards

Iain & Kay Walsh

From: Michael Corcoran
Sent: Tuesday, November 26, 2019 7:17 PM
To: Alyssa Wells
Subject: Re: Shipping Time

Hi Alyssa,

Our shipment arrived last Wednesday and we have now finished unpacking everything. There is no sign of damage of any kind so we are very happy with that. We are also very happy with the service we have received and with the smooth and stress free, at least for us, way in which everything was done. Your colleagues at Balboa were very helpful and efficient and the final unloading into our dwelling took place with efficiency and courtesy.
Rainier has lived up to its reputation and we would have no hesitation in recommending your services.
Thank you for your help in the process and please pass on our thanks to your colleagues and associates.

Best wishes,
Michael Corcoran

From: Gavin Irby
Sent: Tuesday, October 8, 2019 8:34 AM
To: David Wiviott
Subject: Re: Your move to England – Rainier Overseas Movers, Inc.

It went very smooth! Everything arrived, and looks like it’s in good shape.The movers were great and we’re settling in.

Thanks for checking up on us!

cheers,
Gavin

From: Mali Goldstein
Date: October 5, 2019 at 12:02:53 PM CDT
To: Don Arroyo
Subject: Re: Moving from US to Canada with Rainier Overseas Movers, Inc.

Hi Don

I would like to thank you for your help with my move. Everything was coordinated greatly., it was smooth all went well. I have had 3 moves from Asia Africa and North America and the move through you was the best and less stressful.
I again want to thank you. Wish you all the best

Mali

From: Catherine H.
Sent: Friday, September 27, 2019 3:18 AM
To: Laura M; David Wiviott
Subject: Re: IM 30372 – Your Shipment from the USA to England

Hi Dave,

I wanted to say I’m so happy we chose to go with your company! The process was flawless, professional and I would highly recommend you and your team in the US and abroad (Laura) to anyone planning to relocate. Ive been very impressed from start to finish. I would be happy to share our positive feedback with any senior staff as well.

Catherine Heitmeyer

From: E. Valby
Sent: Monday, August 12, 2019 6:02 PM
To: David Wiviott <davew@rainieros.com>
Cc: P. Kimper
Subject: Your move to Hawaii – Rainier Overseas Movers, Inc.

Dear Dave,

Crown Relocations delivered our household goods this past Thursday 8/8, so I’m writing just to say thank you one more time.

I admit it was hard to wait that last 12 days after the shipment arrived in Honolulu! but everything is here now in our new home, safely and in good shape. Janine has been really responsive and great, and the Crown crew — only three of them! — was outstanding. Hard workers on a hot day.

Working with you and Rainier’s agents gave us great peace of mind throughout a long process and a major move — thank you so much.

Wishing you all the best,
Elaine

From: Terrance Lohr
Sent: Thursday, August 8, 2019 1:13 PM
To: David Wiviott
Cc: Terrance Lohr
Subject: Re: Move follow up with Rainier Overseas Movers

hi David,
Thanks for the follow-up – we are in! The team at both ends were top notch and as we unpack we are finding only a couple of things broken. I have to locate a couple of missing cushions but I am sure they are here somewhere. For such a complex move I think they did an outstanding job.
The UK team at Premier Relo commented that they had never seen a 40ft container that was so well packed. It was like they were masters at tetris. Though they did make the comment that they would prefer the 6 cube boxes to be packed lighter.
Overall I’d like to thank you for handling this so professionally and connecting us with such great teams at both ends.
Warm regards,
Sue

From: Thomas Marchand-Golder
Sent: Friday, June 21, 2019 11:01 PM
To: David Wiviott
Subject: Re: Your move to Cambridge with Rainier Overseas Movers

Hello David,

Sorry for the late reply.
Yes, we are really enjoying our life here!

The moving went very well. I really liked the lift van concept that can come at home to fill it.
The movers in Austin and Cambridge were very nice.
We are very happy with everything.

Have a great week-end
Best regards,
Thomas

From: Pearl Kharub >
Sent: Wednesday, June 5, 2019 12:58 PM
To: Don Arroyo
Subject: RE: Appreciation and thanks note.

Hi Don,

First of all, i am sorry that it took me so long to write this note but trust me i have been thanking you all this time while settling in here in Canada.

I really wanted to share this note of appreciation to thank you for your excellent services and help through our big cross country move. It has been really seamless experience to work with you and i am glad i chose your company to ship our stuff. Thanks for always being so nice, flexible and most importantly a great professional while offering the best services.

My husband just echoes what i wrote above 🙂

Really appreciate all of it, cheers!!!

Respectfully,
Pearl and Abhinav