From: Don Arroyo
Sent: Friday, April 12, 2019 12:59 PM
To: Fiona T.
Subject: Re: Thank you!

Hi Don,
Thanks for all of your help with my recent move from NYC to Toronto. I really appreciate your responsiveness, professionalism, and the personal touch that made me feel like you really cared. Moving is stressful and it makes a huge difference to have someone like you taking care of the logistics – from the FaceTime inventory check, to helping me track down my passport that was accidentally packed, to following up with all of your partners to help me get my stuff in time. I have already recommended you to a friend who is moving from the US to Canada and would definitely work with you again.

Best, Fiona